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NetVizor Frequently Asked QuestionsPlease view the common questions and answers below regarding our NetVizor software. If you cannot find the help you need then please contact our staff and we will be happy to assist you. NetVizor's 10 Step Installation Guide 1. Does NetVizor work on all versions of
Windows?
2. Can NetVizor monitor ALL users on my network from one location? Yes, this is the purpose of the software. NetVizor will monitor all actions that occur on each PC as well s each user through its roving user feature (even if they use multiple PC's throughout the day). All of this information is then available to you at your own PC through the viewer software. You can view logs and perform administration remotely on any of the PC's.
3. What if users use multiple PC's throughout the day? Not a problem. NetVizor can be setup for roving users and will track their specific activities no matter what PC or PC's they use. View the NetVizor documentation to setup roving user monitoring.
4. Some of my PC's are not showing up on the network list! Make sure they are on the same subnet as the PC's you are trying to view. Also make sure that file/print sharing is enabled on the PC you are trying to view, as this is needed for the centralized viewer to 'find' the PC's on your network. You can also use the "IP Configuration" feature to add IP's to the viewer automatically.
5. The client is installed, but I cannot access it! First, make sure the client is running and is active (monitoring). You can verify this by entering http://127.0.0.1 in your browser when you are on PC you are trying to access. If it is indeed running, but you cannot view it remotely through your browser then try setting a customized port for it. (in the General settings in the client). You will need to access the machine with http://IP:PORT. If this STILL does not work make sure you do not have IIS running, as this has been known to conflict with software, like NetVizor.
6. Unwanted computers are showing up in the network list! You can disable the "Enumerate Network" feature in the viewer options to stop NetVizor from auto-scanning your network. After that you can configure the "IP Configuration" list to have NetVizor scan and load only the computers you want.
7. How do I generate daily activity reports? When logged in to a workstation through NetVizor's web interface select "Reports Generator" from the actions list. From there you can generate reports for all users (or a specific user) on a specific date (or all dates). Once a report is generated you can save each report for later viewing/printing.
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